FAQ | Purpleberry

VEHICLE IDENTIFICATION NUMBER (VIN)

A unique code for your vehicle which is of 17 characters (alpha-numerical)
You will find your VIN on the windshield or inside the driver's door. Also on the title, registration or insurance document .

To know the specifications of your vehicle
To program the module to your VIN
To make sure the module part number matches your VIN and specifications of the vehicle

Engine Control Modules will either be Plug and Play (Some Ford units and all Chrysler, Dodge, Plymouth & Jeep units) or Programmed and Updated (in case of Ford units)
All modules will be programmed and updated with the most recent and updated manufacturer's software which will help performance and fuel economy of your vehicle.
Plug and Play units will require no additional programming at your end.
Programmed & Updated units in case of Ford vehicle with PATS will require programming of keys either by a Locksmith or by the Dealership

Shipping is free within the USA through USPS Priority Shipping. Expedited shipping is also an option for an additional charge.
A Handling time of 4 business days is required to program and test the unit before it is shipped out. Shipping is 2-3 days depending on your location.
Shipping delays may occur during peak season, issues at carrier end, inclement weather conditions.
At the moment we are shipping only within the USA and Canada. Shipping charges to Canada will apply.

To cancel an order just email us at purpleberry.info@gmail.com. You can also use our chat service.
You will be updated regularly as your order progresses through each stage up until it is packed and ready to ship.
Once your order is ready to ship, we will email you the tracking information so you can track your order.